An Automated Attendant allows the phone to be answered automatically.

Automatic Call Distribution (ACD) allows multiple callers to simultaneously dial in on one phone line.

A conference call is a telephone call in which someone talks to several people at the same time.

VeraSMART Call Accounting Software

Long Distance calling is any phone call outside of UVM's local calling area. 

A voicemail system is a computer-based system that allows users to exchange personal voice messages.