Outlook can dial the phone for you, if you have a modem and a telephone connected to your PC. To call a contact, double-click their contact entry, and then click the telephone in the toolbar to get a drop-down list of available phone numbers. Select the number you want to dial and Outlook will initiate the call. If you want to keep a record of the time and duration of the call, you can use the Journal (accessible via the Go menu) to do so.