Other problems

For Macintosh® with USB

Problem
Recommendation
The printer does not appear in Print Center (Mac OS® X 10.2) or Print Setup Utility (Mac OS® X 10.3 or greater).
• 
Make sure that the printer is turned on.
• 
Make sure that the USB interface cable is connected correctly.
• 
Make sure the printer driver is installed correctly.
Unable to print from the application.
• 
Make sure that the supplied Macintosh® printer driver is installed in the Hard Disk and that it is chosen with Print Center (Mac OS® X 10.2) or Print Setup Utility (Mac OS® X 10.3 or greater).