The Status Monitor will report problems with the printer. Take the proper action by referring to the following table.
The default setting for the Status Monitor is off. If you want to turn the status monitor on, follow these steps:
For Windows® usersClick the
Start button,
All Programs1, your printer (e.g Brother HL-2140), and then
Status Monitor.
Error message | Action |
Cover is Open | | • | Close the front cover of the printer. |
|
Memory Full | | • | Press the Go button to print the remaining data in the printer memory. Cancel the print job if you want to delete the remaining data in the printer memory. See Go button. | | • | Reduce the complexity of your document or cut the print resolution. |
|
Print Overrun | | • | Press the Go button to print the remaining data in the printer memory. Cancel the print job if you want to delete the remaining data in the printer memory. See Go button. | | • | If this does not clear the error, reduce the complexity of your document or cut the print resolution. | | • | (HL-2150N / HL-2170W only)
Change the following settings in the supplied Windows® driver and try again. The best combination of these settings will vary depending on your document: | • | | | • | | | • | Use Printer TrueType ® Fonts 1 |
|
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No Paper Fed Tray 1 | | • | The paper tray may be out of paper or not properly installed. If it is empty, put a new stack of paper in the paper tray and then press the Go button. | | • | If there is paper in the paper tray, make sure it is straight. If the paper is curled, straighten it before printing. Sometimes it is helpful to remove the paper, turn the stack over and put it back in the paper tray. | | • | Cut the amount of paper in the paper tray, and then try again. | | • | Make sure you use paper that meets Brother’s recommended paper specifications. See About paper. | | • | Load the same size paper that you selected in the current driver setting. |
|
No Paper Fed Manual Slot | | • | If the manual feed slot is empty, put a piece of paper in it. | | • | Make sure you use paper that meets Brother’s recommended paper specifications. See About paper. | | • | Load the same size paper that you selected in the current driver setting. |
|
Paper Jam Tray 1 Paper Jam Inside Paper Jam Rear | |
Toner Life End | |
Toner Low | | • | Buy a new toner cartridge and have it ready for when the Toner Life End status is indicated. |
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Cartridge Position Error | | • | Make sure the drum unit and toner cartridge assembly is installed properly. |
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Fuser Cover is Open | | • | Close the fuser cover located behind the back cover of the printer. |
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Drum Life End Soon | | • | The drum unit is near the end of its life. Buy a new drum unit to replace the current one. See Replacing the drum unit. |
|
Drum Error | |
Service Call | |
