Enterprise Technology Services : University of Vermont

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Update your anti-virus software
Accounts, Files, Email, and NetIDS: Activate your Network ID (zoo.uvm.edu account); Change your Network ID Password; Enable your account for domain logins (for libary and public lab computers); Set up a vacation or email autoresponse message; Set up UVM email filtering; Forward your email; Check your INBOX quota use; Set correct permissions on files in your web directory; Manage your Zoo groups
Access your Zoo files via the web
Transfer large files between UVM affiliates and non-affiliates (similar to anonymous FTP) when the files are too big for email
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Get or Schedule Assistance by the Statistical Consulting Clinic (SCC)
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Get A NetID for Email and Web use by your Department or Organizations

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UVM Computing

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Need computing help? Send email to the Computing Help Line or visit our Help area.

Latest Technology News

Release Date: 12-17-2008

Information Technology Services Available During Winter Break

Information technology services -- and help -- will be available while the University is closed for winter break, from December 24, 2008 through January 4, 2009. Enterprise Technology Services (ETS) is providing support services to help with the most urgent information technology issues and to support essential University functions. Systems and services will be up and running, including:

UVM campus network and Cat's PAWS wireless network
www.uvm.edu web site
MyUVM.uvm.edu web portal
Email
Blackboard
Oracle Calendar
Online directory
Campus File Services (Active Directory) and Zoo file services (zoofiles.uvm.edu)
PeopleSoft
Banner Student Information System
FAMIS
Kronos
Resource 25 (R25)

Getting Help

For information about service status and any service interruptions, please call the IT Status Line: 656-1234.

The ETS Help Line will be open with limited staffing on the schedule below. Send help requests online or call 656-2604; if we are unable to answer, please leave a message so that we can call you back.

Help Line Schedule
Dec. 24 - 26 Wednesday - Friday	Open 9 am to 1 pm with limited staffing
Dec. 27 - 28 Saturday - Sunday	Closed
Dec. 29 - 31 Monday - Wednesday	Open 9 am to 1 pm with limited staffing
Jan. 1 Thursday	Closed
Jan. 2 Friday	Open 9 am to 1 pm with limited staffing

What Will Be Closed

The Davis Center and Waterman Building will be closed December 24, 2008 through January 4, 2009, and services based in those locations will not be available:

Computer Depot and Computer Depot Clinic, 112 Davis Center
Computer Labs, 113 Waterman (please see hours posted online)

Regular Schedules Resume January 5

Regular winter intersession schedules resume on Monday, January 5, 2009. For more information, please see the UVM Computing web site.

Full Story...

Release Date: 12-08-2008

Have you tried MyUVM?

myUVM is a new online service for all UVM students consolidated under a single sign-on. You can use your email password to access all of the parts of the web-based computer system that you use the most — webmail, course registration, grades, Blackboard, billing, etc. This will help streamline your business with the University while at the same time making it easier to do that business from any computer anywhere in the world. Click here to login and start using myUVM." Full Story...

Release Date: 12-04-2008

"PLEASE PROTECT YOUR UNIVERSITY OF VERMONT(uvm.edu) WEBMAIL ACCOUNT FROM BEING CLOSED" and "E-Mail Account Maintainance" emails are scams

A significant number of UVM community members have received email messages titled "E-Mail Account Maintainance" or "PLEASE PROTECT YOUR UNIVERSITY OF VERMONT(uvm.edu) WEBMAIL ACCOUNT FROM BEING CLOSED" (full text below). It solicits personal information, including your email account (Network ID) and password. These solicitations, and others like them, are phishing scams. Do not reply.

If you have already replied to one of these messages, or a similar message, please change your UVM Network ID password immediately, using the secure online form at uvm.edu/account/, or hackers will have complete access to your confidential UVM information. Please call the Help Line at 656-2604 if you need assistance.

University of Vermont officials should never request your password, and you should never provide your password to someone who asks for it. Full Story...

Release Date: 11-28-2008

ESET NOD32 Antivirus Renewed

Have you seen a message from ESET NOD32 saying its license will expire?? Not to worry -- Enterprise Technology Services has purchased a new license, and has installed in on our ESET management server..

No action is required on your part. The warning will simply go away once the new license codes have been pused to your computer. This should happen as soon as your computer is connected to the Internet or the campus network. Full Story...

Release Date: 10-15-2008

Students, How Should Our Technology Fee Be Used?

Are you concerned with the use of technology on this campus? The students, faculty, and staff that make up the Technology Innovation Fund Committee need your opinion! The committee wants to know what you think of wireless coverage on campus, technology use in the classroom, the quality of the computer labs, and much more.

Please take the Technology Innovation Fund survey! It will help the Technology Innovation Fund Committee determine how to invest your technology fee dollars in the technological improvements that matter most to you. It's your money, and by taking the survey, your voice will be heard. Full Story...

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